Why DEFENDoor®
Why secure your home or business with DEFENDoor®?
30+ years of manufacturing in South Africa, insurance-approved products, and a written guarantee on every installation.
DEFENDoor® has spent more than 30 years on one thing, manufacturing and installing security that holds. Every product is custom-built to your door or window and fitted by our own installers, insurance approved and guaranteed in writing. The same range and the same standard apply whether you are in Johannesburg, Cape Town, or Durban.
Security is one of the few things you buy hoping never to test. The most important qualities are the ones you cannot see once the job is finished.
Our gates look good, and we think it shows, but the real strength is under the finish.
- Manufacturing in South Africa
- 30+ years
- Approved products
- Insurance
- Written guarantee
- 18 mths – 5 yrs
Why DEFENDoor®
Seven things true of DEFENDoor®, whichever of our six ranges you end up buying.
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Over 30 years of specialising
Since 1995 we have spent our time on the business of keeping you safe, and nothing else. Design, fabrication, and installation stay under one roof, for over three decades, as our whole trade rather than a sideline of a building firm or an import warehouse.
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Insurance approved
DEFENDoor® products are insurance approved. Many policies set conditions on the security fitted to a property, and approved products are the ones that satisfy them.
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Trusted by reputable businesses
Homes are only part of it. Cell C, Dis-Chem, KFC, Nestlé, Standard Bank, Pepkor, and others have chosen DEFENDoor® to protect their premises, all buyers who compare specifications properly before they sign.
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Patented, not copied
We hold patents on our own designs, among them the bubble perforation on our roller shutters, which puts light and air through a closed door in a pattern nobody else is allowed to use.
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A finish that survives the sun
A long-lasting powder-coated finish with UV properties, over rust protection. South African light is hard on a coating, and a finish that chalks and fades in three summers eventually takes the steel with it.
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The only FASA-approved barrier security company
The Franchise Association of South Africa audits its members against published standards for agreements, disclosure, and conduct. DEFENDoor® is the only barrier security company in the country to hold that approval, which says something about how our business operates.
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Finance in four easy steps
Payment plans of up to 24 months through FeverTree, so securing a whole house or a full site does not have to happen one opening at a time.
Key features of defendoor gates
A security gate is the clearest place to see the difference, because almost every part of one is a decision somebody could have made more cheaply. These are the decisions we made, and they are worth asking any other supplier to match.
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Single bar uprights
One continuous bar per upright rather than two bars joined along their length, which removes the leverage point. There is no seam for a crowbar to work into and separate.
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19mm x 19mm steel tubing
The uprights on the DX-222, DX-420, and DX-310 are 19mm x 19mm steel tubing, against the 16mm commonly used elsewhere. Three millimetres sounds trivial until something is levered against it.
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Two hook-locks on every gate
A gate with one locking point gives an intruder one thing to defeat. Our gates take two separate star-key hook locks, so forcing one achieves nothing on its own.
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Flights locked into the bars
The flights are locked into the bars rather than sitting loose against them, so the lattice behaves as one structure under load instead of as a set of hinged parts.
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Rotating steel bottom bolts
The bolts that lock into the bottom track rotate, which makes hacksawing them extremely difficult, because a blade cannot bite on something that turns away from it.
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Star-key locks
Star-key locks replace the ordinary oval cylinder and resist picking and snapping, which is where an ordinary cylinder gives way first and most quietly.
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Stainless steel rivets
All essential rivets are stainless steel. Joints are what fail first on a gate, and a corroded rivet undoes one years before the steel around it gives way.
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The U-channel faces the wall
The U-channel protecting the locks faces the wall rather than the street, so the mechanism is hidden from whoever is standing in front of it.
Our guarantees
The source of that 18 months to 5 years span, set out in full. Terms differ by product rather than following a single rule, so it is worth checking the one you are buying.
| Specification | Guarantee |
|---|---|
| Trellis security gates | 5 years on DX-222, DX-420, and DX-310; 2 years on DX-215 |
| Swing security gates | 5 years on both models |
| Louvre security shutters | 5 years on all three panel types |
| Transparent burglar bars | 5 years, armed and unarmed |
| Window security fixtures | 5 years on DX-222, DX-420, and DX-310; 2 years on DX-215 |
| Armoured safe room doors | 2 years |
| Roller shutters | 18 months, commercial, industrial, and residential |
| Mesh security screens | 18 months on all three screen types |
| Horizontal & cottage pane burglar bars | 18 months |
Guarantee
- Trellis security gates
- 5 years on DX-222, DX-420, and DX-310; 2 years on DX-215
- Swing security gates
- 5 years on both models
- Louvre security shutters
- 5 years on all three panel types
- Transparent burglar bars
- 5 years, armed and unarmed
- Window security fixtures
- 5 years on DX-222, DX-420, and DX-310; 2 years on DX-215
- Armoured safe room doors
- 2 years
- Roller shutters
- 18 months, commercial, industrial, and residential
- Mesh security screens
- 18 months on all three screen types
- Horizontal & cottage pane burglar bars
- 18 months
Cover is on workmanship and materials, and the Care & Guarantee Guide sets out what is included and the simple maintenance that keeps it that way.
Our locations
Johannesburg, Cape Town, and Durban all maintain one expert standard, with nationwide availability.
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Head Office, Gauteng
Where the manufacturing happens, and the base for installations across Johannesburg, Pretoria, and the wider province.
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Cape Town, Western Cape
Covering the Cape metro and surrounds. Coastal conditions are hard on steel, which is why the rust protection and the powder-coat finish are specified the way they are.
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Durban, KwaZulu-Natal
Serving Durban and the KZN coast, where heat and humidity make the same demands of a finish as the Cape does.
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More franchises opening
Three bases is where we are today, and not where we intend to stop. We are actively looking for franchise partners to take on new territories, working to the same range and the same standard.
Reviews
What our customers say
4.8
110 reviews on Google
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Mark Harmse
Although we are unable to except the quote, the service was really good and I would like to do business with you in the future.
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Jill Grenfield
The experience was outstanding from start to finish
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Percy Adams
Very detailed and professional company and both management and staff understands customer service
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Our clients
Trusted by top brands
Retailers, banks and franchise groups across South Africa secure their premises with DEFENDoor®.
Frequently asked questions
How long has DEFENDoor® been trading?
What does "insurance approved" mean?
What is FASA approval?
What is actually different about a DEFENDoor® gate?
Do you install everything yourselves?
How long is the guarantee?
Can I see a sample before I decide?
Do you cover my area?
Can I pay off an installation over time?
Let us take a proper look at the job
Free on-site assessment, nationwide. We measure the opening, talk through the options and quote on the real thing — with a sample in hand.
GET A FREE QUOTE
Send us the details and we will get back to you within one business day.